Got Questions?
We've Got Answers.

FAQ

Shipping

Shipping & Delivery

Curbside & Contactless Curbside Pickup are available
Place your order online, and we will contact you within 24 hours that your order is ready for pickup.

Economy Shipping 5-8 business days

  • $4.99 flat shipping on orders $0-$29.99
  • $7.99 flat shipping on orders $30-$79.99
  • $9.99 flat shipping on orders $80-$99.99
  • $13.99 flat shipping on orders $100-$149.99
  • $15.99 flat shipping on orders $150-$199.99
  • FREE shipping for any orders over $200.00

Standard Shipping 3-4 business days

  • $6.99 flat shipping on orders $0-$29.99
  • $9.99 flat shipping on orders $30-$79.99
  • $12.99 flat shipping on orders $80-$149.99
  • $15.99 flat shipping on orders $150-$199.99
  • $15.99 flat shipping on orders $200-$399.99
  • $24.99 flat shipping on orders $400+

Express Shipping 1-2 business days

  • $30 flat shipping on orders $0-$49.99
  • $40 flat shipping on orders $50-$99.99
  • $50 flat shipping on orders $100-$149.99
  • $60 flat shipping on orders $150-$399.99

Freight Intensive Items

  • Larger items such as Sewing Machines, Furniture, Chairs, Luggage and Ironing Systems have a freight intensive shipping charge. This charge is a flat rate added to the sale price. Freight Intensive charge only applies to the specific product, does not apply to rest of the items in your cart. Some Freight Intensive Items may be drop-shipped directly from the manufacturer, depending on availability.

International Orders

  • $60 flat shipping on orders $0-$100.00
  • $80 flat shipping on orders $100.01-$200.00
  • $90 flat shipping on orders $200.01-$400.00
  • $130 flat shipping on orders $400.01-600.00
  • $250 flat shipping on orders $600.01+

NOTE: Shipping rate does not include any Sales Tax or VAT fees. Those are responsibility of the recipient.

Shipping Providers

Economy Shipping - We ship most orders using USPS, however, we reserve the right to use an alternate shipping method if we decide there is a better way to get your precious order to you.

We want your order to arrive safe and sound, so we always take extra care when packaging up your special little bundle, before it heads out to it's treasured spot in your sewing space.

United States Postal Service (USPS) orders should be delivered in 4-8 days for Domestic shipments. However, USPS delivery times are not guaranteed. If insurance is desired on any shipments, please contact us prior to finalizing your order, and we can make adjustments to your order to cover these additional expenses.

Standard Shipping – Orders using this shipping service are sent via USPS, Priority Mail, UPS or FedEx. These shipping services will take a standard of 2-4 business days from shipment date. If insurance is desired on any shipments, please contact us prior to finalizing your order, and we can make adjustments to your order to cover these additional expenses.

Express Shipping - Orders using this shipping service are sent via Priority Mail Express, UPS or FedEx Next Day or 2 Day. These shipping services will take a standard of 1-2 business days from shipment date. If insurance is desired on any shipments, please contact us prior to finalizing your order, and we can make adjustments to your order to cover these additional expenses.

International Shipping & Handling Fees
Please Note: We are not responsible for the receipt of internationally shipped items. If tracking or insurance is desired on any shipments, please make a note of this in your order details, and we will send a separate bill for these additional shipping preferences.

Sales Tax & Customs Details

Orders placed from or shipped to addresses in the state of Iowa will have a 7.0% sales tax added. International orders may be subject to custom duties and taxes.

Alternate Payment Options
For those of you who prefer to purchase offline, We'll also gladly process your order by mail or phone, using cash, check, Visa, Mastercard, Discover or American Express. When you complete your online order, print out an invoice to mail or phone in with your payment.

Please call 319-373-0334
or mail with your payment to:

Inspired to Sew
1000 Old Marion Rd NE
Cedar Rapids, IA 52402

Refunds, Returns & Exchanges

*This policy has been updated, effective January 24, 2024

Returns & Buyer's Remorse

Products may be returned for a refund within 30 days of original purchase, provided they are unopened and in "like-new" condition. This policy excludes fabric yardage. Any shipping on returns will be at the expense of the buyer. The returned goods must include a copy of the receipt, your e-mail address, shipping address and phone number. Credits for returned items are subject to a 20% restocking fee.

Unfortunately, we cannot accept returns on sale items or gift cards.

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method (minus the original shipping cost). Please remember it can take some time for your bank or credit card company to process and post the refund to your account.

Exchanges

Products purchased at Inspired to Sew are eligible for exchange within 30 days of original purchase, provided they are unopened and in "like-new" condition. This policy excludes fabric yardage. Any shipping on exchanges will be at the expense of the buyer. Product to be exchanged must include a copy of the receipt, your e-mail address, shipping address and phone number. Exchanges can be made for equal-valued product immediately or may be issued as store credit for future use.

Unfortunately, we cannot accept exchanges on sale items or gift cards.

Damaged Goods

Even though most of our products are not susceptible to damage during the shipping process, if you receive damaged items, we will replace them. Please contact us immediately at Orders@InspiredtoSew.com to begin the return/replacement process. Buyer will ship them to Inspired to Sew along with a description of the damage and will be reimbursed for the shipping costs. An identical (where available) replacement item will be sent to the buyer at no additional cost. Unfortunately, with fabric, sometimes the item will no longer be available, in which case we will do our best to replace it with a similar item. As stated above, all returns must include the original receipt, your e-mail address, shipping address and phone number.

SEND ALL RETURNS TO:
Inspired to Sew
Returns Department
1000 Old Marion Rd NE
Cedar Rapids, IA 52402

Class & Special Event Registration & Refund Policy

In the case that you must cancel your class or event registration, refunds will be provided when cancelling more than one week ahead of start time. Any classes or events cancelled within a one-week window of the start time will not result in a refund. For classes and events featuring guest teachers, cancellations and refunds are not available due to the fees incurred for the special event. National speaker events carry non-transferrable registration. We offer these programs to give you great value in your sewing education.

Our intent is to run all classes unless the Iowa State Patrol has recommended against travel due to inclement weather.

Registration is for the individual only: no companions, children, or pets. Beverages with closed lids are permissible in the classroom. Please notate your machine request. Classroom machines have limited availability and will be fulfilled in the order received.

Retreat Cancellation Policy

Sewing retreats hosted at Shalom Retreat Center are eligible for the following refund schedule based on advance notice provided.

  • 90% Refund available 75+ Days in advance of arrival date of Retreat
  • 75% Refund available 60-74 Days in advance of arrival date of Retreat
  • 50% Refund available 30-59 Days in advance of arrival date of Retreat
  • 30% Refund available 15-29 Days in advance of arrival date of Retreat
  • No refunds will be issued with less than 14 calendar days notice

Still Have Questions?

We're real people who love sewing just as much as you do. Reach out anytime — we're happy to help.